The Case

The SimonMed Imaging record, in detail

SimonMed Imaging is one of the largest independent outpatient imaging providers in the United States. This page documents the case at the company level — the patient-facing failures, the regulatory response, and the data breach — and links to the regulatory-accountability angle covered on AzHealthFail.

The patient experience

Detailed scheduling-failure narrative to be added from campaign materials — the sequence of cancellations, access failures, and communication breakdowns at the center of this case. See the documented complaint patterns for the same themes across many patients.


The regulatory response — billing (documented)

In January 2026 the Arizona Attorney General announced a settlement (consent judgment) with SimonMed over its upfront-billing and refund practices — charging patients upfront on good-faith estimates while delaying overpayment refunds. The settlement required faster refunds and active disclosure of a pay-after-adjudication option, alongside penalties and restitution. See the full entry with sources under Legal Actions.

The 2025 patient-data breach (documented)

In 2025 SimonMed disclosed a data breach affecting more than 1.2 million people, exposing names, Social Security numbers, medical and insurance information, and more. It has drawn class-action litigation. See Legal Actions for the breach class action and sources.


The regulatory-accountability angle

How Arizona's health regulators did or didn't act on this is documented separately on AzHealthFail, which frames SimonMed as one example of a broader oversight gap. Read that framing on AzHealthFail →

Who owns SimonMed →  ·  The legal actions →