Across public listings, patients repeatedly report last-minute cancellations and reschedules, a hard-to-reach call center, and appointments blocked by out-of-service equipment — sometimes delaying time-sensitive scans. SimonMed’s main BBB profile (SMI Imaging LLC, Scottsdale) carries a “Pattern of Complaints” alert and shows hundreds of complaints closed over the last three years.
Illustrative excerpts
Short, attributed quotes from public listings — illustrative only, not a full reproduction.
“canceled three times, always 24 hours prior to the appointment”Healthgrades — listing
“their equipment is old and half the time broken down”BBB — listing
Where this comes from
- BBB View the public listing — BBB "Pattern of Complaints" alert; 516 complaints closed in 3 years; A- rating; not BBB-accredited
- Healthgrades View the public listing
- Yelp View the public listing — Yelp brand aggregate ~2.1/5 across locations (link only)
These are summaries of publicly posted reviews and complaints, linked to their sources. Individual reviews reflect their authors' own experiences and opinions.